Information, Advice or Guidance (IAG) - Level 3 Certificate-Online Course-Adult Learning-16:00-19:00

Online Courses, Nottingham

Key details

Date -
Sessions Wednesdays: 4pm - 7pm
No. sessions 24
Venue Online Courses, Nottingham
For ages 19+
Group size 5 - 20
Cost FREE - £800

About this course

This NOCN Level 3 Certificate in Information, Advice or Guidance is delivered online, and will provide you with the skills and underpinning knowledge required by employers in a broad range of contexts where information, advice or guidance is provided. 

This online qualification is appropriate for learners who have responsibility for information, advice or guidance as part of their core work, and for those who may be involved in general signposting. The qualifications also support work-based learning within the sector.

Course content includes:

  • The services of your organisation
  • The differences between information, advice, or guidance
  • Confidentiality
  • Effective communication
  • Equality, diversity, and inclusion
  • Identifying client needs
  • Legislation
  • Codes of practice
  • Networks and groups
  • Limitations
  • Professional development. 

Research is also encouraged to support your own development and understanding of the sector and can be shared in the sessions to highlight best practice and networking.

To achieve the NOCN Level 3 Certificate in Information, Advice or Guidance, the learner must achieve a total of 24 credits. Two mandatory units and five optional units will will be pre-selected by the tutor.

As this course is online, a suitable device such as laptop, smart phone, tablet or computer will be required to access the course.  The link for you to join the live sessions will be sent to you once your enrolment has been completed.


Booking your place and fee information

FREE - if you earn less than £25,000 gross salary or are on an eligible benefit.

To secure your place on the course BOTH the following must be done:

  • Complete the EVENTBRITE BOOKING.
  • Complete our INSPIRE ONLINE ENROLMENT FORM for each person attending the course.

You should be redirected to the Inspire Online Enrolment Form after completing the Eventbrite booking.  If you are not redirected, please use the link supplied in the Eventbrite booking confirmation email.

To book and enrol on one of our courses, you must have been living in England and have been resident in the UK for the past 3 years.

Some exceptions may apply if you are living in England with evidence of the right to remain and are from an EEU/EEAU country (completion of a questionnaire will be required).

As we no longer receive funding for our ESFA-funded courses for learners living in the devolved areas listed below, full cost fees would apply to these courses if you live in these areas:

  • Barnsley, Doncaster, Rotherham and Sheffield 
  • Cambridgeshire and Peterborough
  • Greater London
  • Greater Manchester
  • Liverpool City Region
  • Newcastle Upon Tyne, North Tyneside and Northumberland
  • Tees Valley
  • West of England
  • West Midlands
  • West Yorkshire


Any questions?

Check the FAQs page, or get in touch:

Book online with Eventbrite

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