Service Disruptions

Keep up to date on this page with service disruptions and changes across Inspire. Updates are posted here, on individual library pages and on social media @Notts Libraries (Facebook and Twitter/ X).

You will normally be contacted direct if an event or course is cancelled. Please note we only offer ticket refunds in the event of cancellations by Inspire.

Ask Inspire can be contacted on 01623 677 200 and ask@inspireculture.org.uk.

Current Service Disruptions

Mrs B's Café

The Café in Mansfield Central Library is now closed. Self-service machines will be installed in the new year as an interim measure. Read our news article for more information.

Library Catalogue Planned Maintenance - Wednesday 15 January

The library catalogue will be unavailable from 8pm on Wednesday 15 January until the morning of Thursday 16 January due to planned essential maintenance by the service provider.

Thank you in advance for your patience.

Library Closures due to staff training - January 2025

The following libraries will be closed on the following dates, in order to enable staff to attend training.

Any books due back on these dates at the below libraries will be automatically renewed for an extra week.

Friday 24 January:

Carlton-in-Lindrick
Carlton Hill
Edgewood
Edwinstowe
Warsop
Woodthorpe (afternoon 2-5 only)

Friday 31 January:

Bilsthorpe
Dukeries
Carlton Hill
Ollerton

We apologise for any inconvenience caused by the closures.

Christmas Closure 2024-2025:

All Nottinghamshire libraries and archives will close for the Christmas period on Monday 23 December 2024, and reopen on Thursday 2 January 2025. With the exception of Dukeries Library, which will be closing on Friday 20th December 2024 at 1:30pm and re-open Monday 6th January 2025 8:30am.

Ask Inspire will close at 6pm on Monday 23 December and reopen at 9am on Thursday 2 January.

Education Library Service will close at 5pm on Monday 23 December and reopen at 8:30am on Thursday 2 January.

We look forward to welcoming you back in the new year.

Item notifications and overdue charges - Monday 25 November

Since migrating to a new library management system, our email notifications are still unavailable. This means that you may have overdue charges on your account that you weren't made aware of as per our usual process.

We will be waiving these charges and automatically extending the due date of items to Monday 2 December. If you experience any issues or notice any charges that have not been removed, please speak to a member of staff in our libraries, or contact Ask Inspire on 01623 677200. We apologise for the inconvenience.

Library service and catalogue updates

Our libraries have recently migrated to a new system for managing stock and customer data, including a new online catalogue. Find out more and check for updates as we settle into this new way of working.

Christmas Closure

Dukeries Library will be closing for the Christmas period on Friday 20th December at 1:30pm and re-open Monday 6th January 8:30am.

East Leake Library - No printing

Unfortunately, the printer at East Leake Library is currently out of order. Photocopying is still available. We apologise for any inconvenience this may cause.

Bilsthorpe Library - Phone line out of order

The phone line is out of order at Bilsthorpe Library as of Wednesday 30 October.

The issue has been reported.

We apologise for any inconvenience caused.

Newark Buttermarket - Lift Out of Order

The lift in the Newark Buttermarket that takes you up to the first floor with the Inspire Buttermarket Centre, is currently out of service. Newark and Sherwood District Council are aware and working hard to resolve this situation.

Learners can still access the site via the stairs if they are able and we are here to help with heavy bags and course equipment as needed.

We apologise for any inconvenience this may cause. If you are no longer able to attend your course due to this issue, you can speak to our Ask Inspire team on 01623 677 200.

Hucknall Library is having a makeover!

This Autumn, Hucknall Library will be temporarily closing to allow improvement works to take place. Funded by the Libraries Improvement Fund, this project will introduce a customer toilet with disabled access, plus improved place and facilities. The library will reopen in the new year. Read the full press release and check back later for more information.

Gotham Library Closure

Gotham Library Closure Due to a fire in Gotham Memorial Hall, Gotham Library will be closed for the foreseeable future. From 27 March 2023, Gotham will be serviced by a mobile library which will visit the Memorial Hall car park (8 Meadow End, Gotham, NG11 0HP) between 10:15am and 1:15pm on selected dates. Find out more here.

Defibrillators in our buildings

Some of our libraries have defibrillators on site that can be used by members of the public if required. Look for "defibrillator" on the right-hand facilities list of each library page, or contact Ask Inspire on 01623 677200 to check for availability at a library near you.

Any faults or access issues regarding defibrillators on Inspire premises will be listed below:

Website Issues

You may experience a web page layout error which obstructs fields from view when inputting your password details to renew your account login; if your browser displays such a layout error, please contact the Ask Inspire team on 01623 677 200 who will assist you with your password and/or book renewal.