Service Disruptions

Keep up to date on this page with service disruptions and changes across Inspire. Updates are posted here, on individual library pages and on Facebook 

You will normally be contacted direct if an event or course is cancelled. Please note we only offer ticket refunds in the event of cancellations by Inspire. 

Ask Inspire can be contacted on 01623 677 200 and ask@inspireculture.org.uk.

Current Service Disruptions

ICT issues currently affecting all libraries

We're currently experiencing some technical difficulties across our libraries which is affecting our booking out system, online catalogue and public PCs. 

Please use our self serve kiosks where possible and be aware that our online catalogue is currently not allowing customers to login. There are also logging in issues for customers wishing to use our public PCs, which is an intermittent issue at the moment.

Borrower notifications (pre-overdue, overdue and reservations) will be temporarily suspended from Midday Saturday 30 May whilst the library system supplier carries out essential software updates. The disruption is expected to last several days. We will provide further updates when more information is available.

We apologise for any inconvenience caused.

Message updated: 29.05.26

Eastwood Library - Lift out of order

The lift at Eastwood Library is currently out of use. 

We apologise for any inconvenience this may cause.

Please check back here for an update.

Message added 19.5.26

Likely Disruption due to Building Works at Various Libraries

Due to the installation of CCTV software at various libraries, we expect to experience temporary disruptions to our regular services.

The works will take place at the following libraries on these dates for the duration of one week:

Beeston - Week commencing Monday 8 June

Arnold - Week commencing Monday 8 June

Retford - Week commencing Monday 22 June

Newark - Week commencing Monday 29 June

We apologise for any inconvenience caused by the following:

  • Increased noise levels
  • Temporary inaccessibility to various areas of the library
  • Occasional disturbance to the power supply which may affect our WiFi and public PCs

Care will be taken to ensure that these disruptions are avoided or minimised wherever possible.

Each library will remain open as normal whilst these works are undertaken.

Lift out of order - Kirkby-in-Ashfield Library

Unfortunately the lift at Kirkby-in-Ashfield Library is currently out of order, and is awaiting repair.

We apologise for any inconvenience caused.

Added: Tuesday 14 April 

Ollerton Library Opening Hours Extended from 1 April 2026

From Wednesday 1 April, Ollerton Library's opening hours will be increasing. The new hours will be updated on the website and will be as follows:

Monday 9am – 5.30pm

Tuesday 9am – 1pm

Wednesday 9am – 5.30pm

Thursday Closed

Friday 9am – 5.30pm

Saturday 9am – 12.30pm

Sunday Closed

We hope to see you there soon!

Dukeries Library Closing Permanently - Friday 27 March

Dukeries Library will be closing for the final time today at 3.45pm. Our opening hours at Ollerton Library are being increased to accomodate the closure of the library - find out more here: Ollerton Library

Beeston Library - Microfilm scanner unavailable

Unfortunately, the digital microfilm scanner at Beeston Library is not currently in operation, and there is no access to materials held on microfiche or microfilm at Beeston Library.

We are working to find a solution as soon as possible, and apologise for the inconvenience caused.

Please check back here again for updates.

Message added: 14.11.25

Defibrillators in our buildings

Some of our libraries have defibrillators on site that can be used by members of the public if required. Look for "defibrillator" on the right-hand facilities list of each library page, or contact Ask Inspire on 01623 677200 to check for availability at a library near you.

Any known faults or access issues regarding defibrillators on Inspire premises will be listed below:

ASK Inspire

Contact Ask Inspire if you need any more help or information about current service levels.

01623 677 200

ask@inspireculture.org.uk